Churchill Expert is now closed, but...
We are still available if you need to make a claim or have any questions about a policy you had with us.
My Account
With My Account it's easy to view your policy documents all in one place.
Log in with the email address you registered with us when you took out a quote.
Register your claim online
If you've suffered damage to your premises or had a claim made against you, we're here to help.
Our dedicated claim handlers will help to get you back in business.
Complaints
We understand that things don't always go to plan and there may be times when you feel we've let you down. If this happens, please tell us and we'll do our best to make things right as soon as possible.
Customer service |
Call us on 0345 835 4289 | Mon - Fri 9am - 6pm |
Business Emergency Assistance Helpline |
0345 878 5024 | Assistance in the event of an emergency affecting your business. Available 24/7 all year round. |
Claims |
0345 835 4289 |
Mon - Fri 9am - 5pm |
Calls may be monitored and recorded. Call charges will vary.
Write to us
You can send a letter to customer services at this address:
Churchill Expert, Customer Services, UKIBS (BS6), Churchill Court, Westmoreland Road, Bromley, BR1 1DP
You can send a letter to our claims department at this address:
Commercial Claims, PO Box 1151, Bromley, BR1 9WB
Churchill Expert closing
A
In September 2023, it was announced that the insurer, Royal & Sun Alliance Insurance Limited (RSA) was acquiring part of Direct Line Group’s commercial business, including Churchill Expert. RSA has since undertaken a strategic review of Churchill Expert and decided to discontinue the service.
A
Churchill Expert closing will not affect any ongoing claims, and they will continue to be handled by NIG. If you need to make a claim, you can register it online.